Project Directory - Project Entry
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Project Title: | Peace & Reconciliation Group: Expand Existing Service Provision (new premises)
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Contact: | Tanya Gallagher - Co-ordinator
Shirley Brace - Resource Administrator
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Address: | Peace & Reconciliation Group
18-20 Bishop Street
Londonderry
BT48 6PW
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Telephone: | 01504 369206
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Fax: | 01504 377009 |
Description:
The Peace and Reconciliation group has been in existence since
1976. The Group was a voluntary organisation who identified a
need to work at a grass roots level on cross community issues
in a local context. For most of these years the Group worked
out of a small office in London Street. As the work of the group
expanded it soon became clear that the office premises were unsuitable
for the functional needs of the organisation. The building itself
was damp with two small offices. The work continued but the state
and size of the building meant that issues of confidentiality
and perceptions of professionalism were being compromised. Our
last evaluation commissioned by the CRC also outlined the need
for improved premises. When PSEPII funds became available the
Group made an application for funding to relocate the office in
a more suitable building. Having received support from CCRU and
the 25% matching funds from IFI, the group moved to 18-20 Bishop
Street in November 1995 with the official opening in January 1996.
The move has made a huge difference to our work on several levels:
1) perception and image of the PRG
2) content of the programming activity
3) staff development.
1) Perception and Image:
The previous CRC evaluation of the office made it clear that
both staff and management were concerned at the suitability of
the existing premises. The evaluator also interviewed individuals
from the city who commented on the premises. A first impression
of the office from one individual said "it suggests a Mickey
Mouse operation". The office facilities gave a general impression
that the employees were not professional and were simply nice
people doing nice things. The same individual went on to highlight
that once you became aware of the work of the group this image
did not stand up as they "...were more concerned with action
and getting things done". Since the move several other community
organisations have used the office space and the ability to hold
meetings in an atmosphere of confidentiality has undoubtedly improved
on the image and perception of the PRG. Other individuals involved
in community relations and community development work in the city
have become regular users of the office. In fact, before the
move, networking with other agencies would not have been as apparent
prior to PSEP support.
2) Programming Activity:
Since the move the Group has thought about it's role and impact
in the community. The increase in office space has allowed the
Group to organise meetings and training events which were, for
the first time, held in our own premises. Other organisations
such as NIACRO, Northwest Network, local community groups etc.
have used the office for their own meetings as the premises are
seen as a neutral venue and are in a central location, with the
availability of equipment such as OHP, slide projector and video.
3) Staff:
A good working environment plays an essential role in maintaining
staff motivation and is also helpful when recruiting new members
of staff and volunteers. The volunteer programme has been helped
by the availability of space for meetings and training sessions.
New employees have commented on the office environment and see
a direct correlation to the professionalism of the group on their
first impression. Staff have been able to host meetings with the
community and statutory organisations. In particular the increase
in office space has meant that the confidential nature of some
of the groups work, such as RUC and Army liaison, has improved
and gives those individuals a sense of security when entering
the premises.
The group also deals with individuals who are under threat from
paramilitary activity such as punishment attacks and expulsion
orders. In these cases individuals are usually emotionally distressed
and require sensitivity and confidentiality. The added space
allows the individual to feel safe and provides an atmosphere
where they can be at ease to tell their story. The staff member
who deals with this work has said that the increase in office
space has improved the way in which she can interact with the
victims of such threats.
Conclusion:
The money received from PSEPII funding has been allocated
to:
a) office rental for three years
b) expansion of office equipment: computers, OHP, slide projector,
video etc.
c) the provision of adequate office furniture: desks, chairs,
carpet etc.
The CRC has once again commissioned an evaluation on the work
of the group in the last three years. The evaluator began work
in July 1997 and the first draft should be completed in October
1997. The improvement in office premises will be a factor in
the perception and work of the group in the last two years.
© CCRU 1998-1999
site developed by: Martin Melaugh
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